Process
Built to respect your time
Most agencies sell through meetings. This runs like a product: order, intake, delivery — with everything you need to decide published up front.
The shape of it
Order, intake, report, repair. Nine published steps, no meetings, and every timescale published before you pay.
See the process on your own website.
The free snapshot runs the first stages for real on your site. If you would rather talk the steps through first, the founder takes twenty-minute calls.
Or go straight to a product: Free website review, Free · Signature Websites, £749 · Website Revenue Audit, £295 · Repair Sprint, £795 · Monthly plans, from £495/mo · Authority Transformation, £7,495
Watch
What HighRegard sees
A hundred seconds on a demonstration business: the problems a local business cannot see from any single dashboard, and how the evidence becomes one ranked list of things to do. Demo workspace, synthetic business.
Transcript
A local business checks its numbers. Traffic is up. Search clicks are up. The ads are converting. Reviews are good. On Google Maps, it’s number one. Everything looks fine.
Except number one at the door is rank fourteen three miles east.
When a customer asks an assistant, two competitors are named and this business isn’t. They have clear service pages, consistent details and other sources that back them up. This one has a vague page, a profile in the wrong category, and nobody else talking about it.
A conversion signal stopped twelve days ago, so the ads are being optimised on a broken number. Three hundred and eighty-seven pounds went on search terms that never convert. And the busiest service page barely produces an enquiry.
None of this shows up on a dashboard, because each dashboard only sees its own corner.
HighRegard connects the sources, read-only, and evaluates the evidence. Every finding records what was measured, what to do, and how you’ll know it worked. Then it ranks them: impact, confidence, effort. The tracking fault comes first, because every budget decision depends on it, and the actions that rely on the broken signal are blocked until it’s fixed.
Measure. Explain. Prioritise. Fix. Verify. The next scan tells you whether it moved.
Be found. Be understood. Be trusted. Be held in high regard.
Step by step
From first look to finished fixes
Nine steps, each with a published scope. The first two cost nothing and need no contact with us at all.
Order online
Payment link the same working day
Ten-minute intake
No website access needed
We investigate
Ten pages, six dimensions, evidence logged
Report delivered
Within three working days of intake
- Understand the offer
Everything is published: scope, price, exclusions, timescales and a complete sample report. There is nothing to be talked into.
- See the standard
Read the sample report, or request the free three-point snapshot and judge our work on your own website first.
- Order online
Choose the £295 audit or the £795 Repair Sprint. We confirm the order and send a secure payment link by email the same working day.
- Pay securely
Payment runs through an established payment provider. We never take card details ourselves, and nothing is charged before you have confirmed your order.
- Complete the intake form
Ten minutes: your services, locations, competitors and what a valuable customer action looks like. No website access is needed for the audit.
- We investigate
Up to ten key pages and your main customer journey, across six dimensions, with every finding evidenced, dated and classified honestly.
- Receive your report
Within three working days of the completed intake: findings, evidence, quick wins, a competitor comparison and a prioritised action plan.
- Approve any implementation
If you take the Repair Sprint, we agree up to twelve improvements in writing before touching anything, and you grant secure collaborator access — never passwords by email.
- Fixes made under change control
Backups confirmed, staging used where available, before-and-after evidence recorded, desktop and mobile tested, and a complete change log handed over at the end.
Working principles
The rules we hold ourselves to
They are the same rules we would want from anyone touching our own business.
Asynchronous by design
Email first. A call happens only if a genuine non-standard need appears, and never as a condition of buying.
Fixed price, fixed scope
Both agreed in writing before work starts. Nothing is expanded without your written approval.
Evidence for every claim
URL, date, device and tool recorded for each finding, so anyone can reproduce it.
Access only when needed
No access requested until it is needed, granted as a collaborator, removed when the work completes.
Your report is yours
Use it with us, with your developer, or with nobody. There is no lock-in and nothing to cancel.
If something goes wrong
Mistakes get owned, not buried. Complaints are acknowledged within two working days, and any change can be rolled back from the backups and change log.
Find out what your website could be doing better.
Three specific findings from your own website, reviewed by a person and sent within two working days, free. When you want the full picture, the Website Revenue Audit is £295, fixed.
Rather talk? Twenty minutes with the founder, UK time slots: you leave with a clear view of what to do first, whether or not you buy anything.
Every way to work with HighRegard
- Free website reviewFreethree findings from your site, two working days
- Signature Websites£749a new, tailored website to a written scope, including VAT
- Website Revenue Audit£295the full report in three working days
- Repair Sprint£795audit plus up to twelve fixes done for you
- Monthly plansfrom £495/moLocal or Growth: measured, fixed, retested each month
- Authority Transformation£7,495eight weeks, founder-led, by application